Privacy Policy
We are required by law to ask for certain information in order to perform our services for you, but we are committed to protecting your personal and financial information. This Privacy Policy answers some questions about what information we collect, what we do with it, and how we protect it. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.
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OUR POLICY. Welcome to the web site www.nllhotels.com (the “Site”) owned and operated by National Lodging & Leisure, LLC. (hereinafter referred to as “NLL” “we,” “us,” and/or “our”). This Site has been created to provide information about our company and its financial investment offerings services (the “Services”) to our users (“you,” “your”). This Privacy Policy sets forth NLL’s policy with respect to information, including personally identifiable data (“Personal Data”), and other information that is collected from Site visitors and users of the Services.
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If you have questions or complaints regarding our privacy policy or practices, please contact us at contactus@nllhotels.com.
INFORMATION WE COLLECT. When you interact with us through the Site or the Services, we may collect Personal Data and other information from you, as further described below:
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Personal Data That You Provide Through the Site: We collect Personal Data from you when you voluntarily provide such information such as when you register for access to the Services (for example, contact information such as your name, email address, and mailing address; and when you wish to use certain Services (for example financial information such as bank account numbers, your Date of Birth and last 4 digits of you social security number), or contact us with inquiries or respond to one of our surveys.
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By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of NLL and the authorized third parties referred to herein located in the United States.
Non-Identifiable or Aggregated Data: When you interact with NLL through the Site or Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you.
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As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. NLL may store such information itself or such information may be included in databases owned and maintained by NLL affiliates, agents or service providers. This Site may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, the domain names of our visitors’ Internet service providers, and how our users use and interact with the Services.
OUR USE OF YOUR PERSONAL DATA AND OTHER INFORMATION. NLL uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem. Also, if you provide Personal Data in order to obtain access to the Services, we will use your Personal Data to provide you with access to such services and to monitor your use of such services. We also may obtain information about you from third party sources to verify your identity so we can properly process your requests and prevent fraud.
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NLL and its subsidiaries and affiliates (the “Related Companies”) may also use your Personal Data and other personally non-identifiable information collected through the Site to help us improve the content and functionality of the Site, to better understand our users and to improve the Services. NLL and its Related Companies may use this information to communicate with you regarding the Services or to tell you about services we believe will be of interest to you. If at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as indicated below. Note however, that as user of the Service we will send you administrative communications that are reasonably necessary to the Service, such as billing or service notifications. If NLL intends on using any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Personal Data is collected.
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OUR DISCLOSURE OF YOUR PERSONAL DATA AND OTHER INFORMATION. We will share your personal information with third parties only in the ways that are described in this privacy policy. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
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Related Companies: We may also share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy.
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Agents, Consultants and Related Third Parties: NLL, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases, ID verification, processing applications, shipping and fulfillment, and processing payments and completing transactions. When we employ another company to perform a function of this nature, we only provide them with the information that they need to perform their specific function. These companies are authorized to use your personal information only as necessary to provide these services to us.
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Legal Requirements: NLL may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of NLL, (iii) act in urgent circumstances to protect the personal safety of users of the Site or the public against fraud or other harm, or (iv) protect against legal liability.
YOUR CHOICES. If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete or request deletion by making the change in your registered account settings page, by emailing our Customer Support at contactus@nllhotels.com. We will respond to your request to access within 30 days. We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When you sign up for our Services, we will send periodic emails to you regarding the Services or to tell you about services we believe will be of interest to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at contact us@nllhotels.com.
SECURITY. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at contactus@nllhotels.com
EXCLUSIONS. This Privacy Policy does not apply to any Personal Data collected by NLL other than Personal Data collected through the Site or Services. This Privacy Policy shall not apply to any unsolicited information you provide to NLL through this Site or through any other means. This includes, but is not limited to, information posted to any public areas of the Site, such as bulletin boards (collectively, “Public Areas”), any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and NLL shall be free to reproduce, use, disclose and distribute such Unsolicited Information without limitation or attribution.
LINKS TO OTHER WEB SITES. This Privacy Policy applies only to the Site. This Site may contain links to other web sites not operated or controlled by NLL (the “Third-Party Sites”). The policies and procedures we described here do not apply to the Third-Party Sites. The links from this Site do not imply that NLL endorses or has reviewed the Third-Party Sites. We suggest contacting those sites directly for information on their privacy policies.
OTHER TERMS AND CONDITIONS. Your access to and use of this Site is subject to the Terms & Conditions we have established.
CHANGES TO OUR PRIVACY POLICY. We may update this privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
CONTACTING NLL. Please feel free to contact us if you have any questions about NLL Privacy Policy or the information practices of this Site at contactus@nllhotels.com.